The Hidden Culprit Behind Rising Gas Utility Bills
From the cold snap this winter to the U.S.’s war with Iran, rising energy bills are making headlines. But there’s a larger story behind spikes in gas-utility costs, one decades in the making.
The main driver of these bills used to be the price of gas itself. Now it’s the gas system infrastructure, like pipeline replacements: That accounted for about 70 percent of customer bills in 2024, while gas was just 30 percent.
“The sleeper culprit of these continuously rising bills is, in fact, the infrastructure,” said Kristin Bagdanov, co-author of a new report by the Building Decarbonization Coalition (BDC) that was published Tuesday.
Electric bills have been on the rise too, but not nearly at the same rate as those for gas. In 2025, gas utility bills rose 60 percent faster than electric ones and four times faster than inflation, the BDC report found. All of this comes as gas use declines, a result of more efficient gas boilers alongside a push towards electrification as states work to meet climate goals.
The spike in the cost of gas itself is the cherry on top of a system that has grown increasingly expensive over the years. In the last decade, gas utility spending on pipes and delivery tripled, reaching $28 billion in 2023, the report notes. Utilities began replacing their pipelines more rapidly in 2010—partially because of the lifespan of pipes, which will eventually corrode and leak.
Between then and 2014, 27 states implemented policies that allowed utilities to recover these costs more quickly, raising rates for customers. In total, at least 42 states have enacted some form of rider, surcharge or program to accelerate the replacement of gas distribution pipelines, according to data from the American Gas Association, a utility trade group.
Utility spending has far outpaced growth in the gas customer base, which is up just 8.5 percent in total since 2000, the BDC report says, citing data from the U.S. Energy Information Administration. Meanwhile, residential gas demand has remained nearly flat since the 1970s.
“That means people are paying more per pipe than they had been 30 years ago,” Bagdanov said, creating a gas system that is “underutilized and more expensive.”
If utilities had continued their pre-2010 pace of investment, BDC calculates that U.S. customers would have saved an estimated $130 billion in total through 2023, or $1,723 per household using gas. The gas-utility industry, however, emphasizes cost savings for residents who use gas instead of electricity. The American Gas Association writes in its 2026 Playbook that “homes that use natural gas for heating, cooking and clothes drying save an average of $1,030 per year compared to homes that use electricity for those same applications.”
The BDC report argues that continued investments in the gas system don’t make sense. States with mandated climate goals will have to invest in electrification and dramatically reduce fossil fuel use. Where replacements are needed for gas pipes that are old and unsafe, there are other options, said Kevin Carbonnier, co-author of the report, like geothermal energy networks, demand-response programs to use energy more efficiently, sewer heat recovery and electrification.
“Let’s look at non-pipe alternatives to see if we can modernize our homes and our infrastructure, rather than putting in the millions of dollars to replace that pipe,” he said.
A growing number of states have taken that sentiment to heart. Since 2020, utility regulators in 13 states and Washington, D.C., have opened proceedings on transitioning away from natural gas for heating. Lawmakers are considering their options, too.
In Minnesota, for example, a new proposed bill would allow gas utilities to build geothermal energy networks in the state, a move that would reduce fossil fuel use. “We know that decarbonizing heating and cooling is one of the biggest challenges that we have in the clean energy transition,” Rep. Athena Hollins, sponsor of the bill, said at a hearing in late March. The bill has received strong support from Minnesota’s largest natural gas utility, CenterPoint Energy, along with labor groups.
Massachusetts is already expanding its first utility-led thermal energy neighborhood, while Maryland regulators are currently accepting testimony on their review of whether state gas utilities’ planning is consistent with the state’s climate goals.
State policies and incentives are also helping to make electrification tools, like heat pumps, more affordable. In California, legislators are considering the Heat Pump Access Act to make it faster, easier and cheaper to install heat pumps for cooling and heating, part of a push to help the state reach carbon neutrality by 2045.
In 2025, heat pumps outsold gas furnaces in the U.S. for the fourth year in a row. Plug-in balcony solar is receiving mounting interest as well. “We’re seeing a lot of electrification and people disconnecting from gas as they upgrade their homes to these modern, faster, better, more comfortable, efficient appliances,” Carbonnier said.
While the Trump administration has slashed clean energy incentives on a federal level, “what we see at the state level is actually like a lot of durable progress,” Bagdanov said. “It just reinforces the fact that as that gas system continues to get more and more expensive, these clean-heat solutions get even better and more affordable.”